Alerts & Notifications
Alerts delivered via push notification and email. SMS available as an add-on with per-message pricing via API. You choose which channels matter for each alert type.
Three Ways to Reach You, Every Time
Frontrac sends every alert through the channels you configure. Critical alerts can hit all three simultaneously so the right people know immediately.
SMS
Text messages delivered instantly to any phone number. No app required. Works on every phone, even basic flip phones. Fleet managers and supervisors get critical alerts wherever they are, even without internet access.
Push Notifications via Expo
Native push notifications to the Frontrac mobile app on iOS and Android. Rich notifications with vehicle name, alert type, and one-tap navigation to the full event details on the map.
Detailed email alerts with full context: vehicle information, driver name, GPS coordinates, map link, timestamp, and recommended action. Daily digest option bundles non-critical alerts into a single morning summary.
Fully Configurable Alert Rules
Every fleet is different. Frontrac lets you configure thresholds, delivery channels, and recipients for each alert type individually. Set different rules per fleet, per vehicle group, or per geofence zone.
- ✓ Set speed thresholds per fleet or per geofence zone (e.g., 15 mph in parking lots, 70 mph on highways)
- ✓ Choose which channels (SMS, push, email) fire for each severity level
- ✓ Assign specific recipients per alert type: manager gets engine faults, dispatcher gets geofence alerts
- ✓ Quiet hours configuration to suppress non-critical alerts during off-hours
- ✓ Escalation chains: if no acknowledgment within 15 minutes, alert escalates to the next person
Three Severity Tiers
Every alert is classified by severity so you can prioritize response and configure delivery channels accordingly.
Critical
Immediate attention required. These alerts indicate safety hazards, vehicle damage risk, or emergency situations. Delivered on all channels simultaneously with no delay. Examples: speeding, geofence breach, panic button, engine fault codes.
Warning
Action needed within hours. These alerts flag conditions that could escalate if not addressed. Delivered via push and email by default, SMS optional. Examples: low battery voltage, idle threshold exceeded, coolant trending up.
Informational
Awareness items that require planning, not urgency. Delivered via email or daily digest. These keep your fleet on track for compliance and maintenance schedules. Examples: maintenance due, license expiration approaching, parts inventory low.
18 Alert Types Covering Every Scenario
From real-time driving events to predictive AI warnings, Frontrac monitors your entire operation and notifies you the moment something needs attention.
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Speeding
Triggered when a vehicle exceeds the configured speed threshold. Thresholds are configurable per fleet or per geofence zone, so a school zone can have a 20 mph limit while a highway corridor allows 75 mph. The alert includes the vehicle name, driver, speed recorded, speed limit, GPS location, and a direct map link.
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Geofence Breach
Fires when a vehicle enters or exits a defined geofence boundary. Configurable for entry-only, exit-only, or both. Used for yard management, route compliance, restricted area enforcement, and customer site arrival notifications. Includes timestamp, direction (in/out), and duration inside the zone.
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Engine Fault Code (DTC)
Triggered when the OBD-II port reports a diagnostic trouble code. The alert includes the DTC code, its plain-English description, severity level (emissions, drivetrain, safety), and recommended action. Critical faults like transmission errors or brake system codes are flagged as highest priority.
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DTC Recurring
Escalation alert that fires on the third occurrence of the same diagnostic trouble code on the same vehicle. A single DTC might be a sensor glitch, but three occurrences indicate a real mechanical problem requiring immediate attention. Includes full occurrence history with dates.
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Predictive Failure Warning
Generated by Frontrac's AI engine when pattern analysis flags a vehicle at high risk of component failure. The system analyzes DTC patterns, mileage, maintenance history, and fleet-wide failure data to predict problems before they strand a vehicle. Includes the predicted component, confidence level, and recommended preventive action.
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Panic / Emergency Button
Triggered when a driver presses the physical emergency button wired to the Teltonika FMB140 digital input. Sends an immediate SMS to all configured emergency contacts with the exact GPS coordinates, vehicle identification, and a Google Maps link. Designed for driver emergencies, hijacking, or roadside breakdowns requiring urgent help.
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Risk Score Threshold
Fires when a vehicle's AI risk score crosses a danger threshold. Yellow alert at score 60, Red alert at score 80. The risk score combines DTC frequency, maintenance compliance, mileage, age, and predictive failure indicators into a single 0–100 number. High-risk vehicles should be pulled from service for inspection.
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Low Battery Voltage
Triggered when the vehicle battery voltage drops below a healthy threshold, typically before the battery dies completely. Gives fleet managers time to schedule a battery replacement rather than dealing with a no-start situation in the field. Especially critical for vehicles parked outdoors in South Texas summer heat.
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Idle Time Threshold
Fires when a vehicle idles continuously beyond the configured duration (default: 10 minutes, configurable per fleet). Extended idling wastes fuel, increases emissions, and accelerates engine wear. The alert includes idle duration, fuel estimated wasted, GPS location, and the assigned driver.
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After-Hours Movement
Triggered when a vehicle moves outside its scheduled operating hours. Configurable per vehicle or fleet with separate weekday and weekend schedules. Detects unauthorized use, theft, or drivers operating outside their assigned shifts. Includes the time of movement, GPS location, and whether the ignition was on.
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Coolant Temperature Trending
Fires when engine coolant temperature shows an upward trend over time, even if it has not yet reached the critical overheat threshold. Early detection prevents catastrophic engine damage. Particularly important in South Texas where ambient temperatures regularly exceed 100°F and cooling systems are under constant stress.
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Fuel Efficiency Drop
Triggered when a vehicle's fuel efficiency drops more than 15% from its established baseline. Indicates potential mechanical issues (dirty air filter, fuel injector problems, tire pressure), driving behavior changes, or unauthorized fuel card usage. Includes the baseline MPG, current MPG, and percentage deviation.
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Pre-Trip Inspection Failed
Fires when a driver completes a pre-trip inspection and logs one or more defects. The alert includes the defect category (tires, brakes, lights, fluids, body damage), severity, driver notes, and photos if attached. Failed inspections can automatically generate a work order in the maintenance module.
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Maintenance Due
Triggered when a vehicle reaches a scheduled maintenance milestone, either by mileage or by calendar time. Oil changes, tire rotations, brake inspections, transmission service, and any custom PM schedule you define. Includes the service type, current mileage, target mileage, and days until due.
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Driver License Expiration
Sends two notifications: the first at 30 days before expiration, and the second at 7 days before expiration. Gives drivers and fleet managers ample time to handle renewal. If the license expires without renewal, the driver profile is flagged and vehicle assignment is blocked until updated.
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Vehicle Registration Expiration
Monitors vehicle registration expiration dates and sends alerts at 30 and 7 days prior, matching the driver license alert cadence. Operating a vehicle with expired registration violates state law and voids insurance coverage. The alert includes the vehicle, plate number, registration state, and expiration date.
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Work Order Overdue
Fires when a maintenance work order has not been completed within the defined SLA timeframe. Keeps the maintenance team accountable and ensures vehicles are not left waiting in the shop longer than necessary. Includes the work order number, vehicle, assigned mechanic, days overdue, and original due date.
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Parts Inventory Low
Triggered when a tracked part's quantity drops below the configured reorder point. Ensures your maintenance shop never runs out of oil filters, brake pads, or any other consumable part. Includes the part name, current quantity, reorder point, preferred vendor, and estimated reorder cost.
Alert History & Analytics
Every alert is logged permanently with full context. Search, filter, and analyze your alert history to identify patterns, measure improvement, and generate compliance reports for auditors and board members.
- ✓ Complete alert history searchable by vehicle, driver, alert type, severity, or date range
- ✓ Alert frequency charts showing trends over time: are speeding events going up or down?
- ✓ Top offenders report: which vehicles or drivers generate the most critical alerts
- ✓ Response time tracking: how quickly was each alert acknowledged and resolved
- ✓ Exportable to CSV and PDF for board presentations and audit documentation
Never Miss a Critical Fleet Event
Configure your alert rules in minutes and start receiving real-time notifications via SMS, push, and email. See all 18 alert types in action with a live demo.